Last Updated: June 20, 2026
Welcome to DeshiBit. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how DeshiBit collects, uses, stores, processes, and safeguards your information when you subscribe to or use our internet services, website, customer portal, mobile application, or any related services.
By using DeshiBit services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information
To provide our services, we may collect the following information:
- Full Name
- Father’s/Mother’s Name (if required)
- Residential or Business Address
- Email Address
- Mobile Number
- Date of Birth
- National ID (NID), Passport, or other Government-issued Identification
- Passport-size Photograph
- Customer Account Information
- Billing and Payment Information
1.2 Technical Information
We may automatically collect:
- IP Address
- Device Information
- Device Identifier
- Operating System Information
- Browser Information
- Login Activity
- Network Usage Information
- Location Information (where permitted by law)
1.3 Support Information
When communicating with our support team, you may voluntarily provide:
- Text Messages
- Screenshots
- Photographs
- Documents
- Audio or Video Files
- Other Supporting Materials
We only collect such information when you voluntarily provide it.
2. How We Use Your Information
DeshiBit may use your information for the following purposes:
- Creating and managing customer accounts
- Providing internet and related services
- Identity verification
- Service activation and installation
- Billing and payment processing
- Customer support and troubleshooting
- Network management and security
- Fraud prevention and risk management
- Service improvement and quality assurance
- Sending service notifications and updates
- Informing customers about maintenance schedules, outages, billing reminders, and policy changes
- Compliance with legal and regulatory requirements
3. Payment Information
Online payments may be processed through authorized third-party payment gateways, banks, or mobile financial service providers.
DeshiBit does not store your complete debit card, credit card, or mobile banking credentials on its systems.
All payment processing is subject to the security policies of the respective payment service providers.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information against:
- Unauthorized access
- Unauthorized disclosure
- Alteration
- Misuse
- Loss or destruction
However, no method of electronic transmission or storage can be guaranteed to be 100% secure.
5. Information Sharing and Disclosure
DeshiBit does not sell, rent, or trade your personal information to third parties.
We may disclose information only in the following situations:
- When required by law, court order, or government authority
- To comply with regulatory obligations
- To protect the rights, property, or safety of DeshiBit, its customers, or the public
- To authorized service providers working on behalf of DeshiBit under confidentiality obligations
6. Data Retention
We retain customer information only for as long as necessary to:
- Provide services
- Fulfill contractual obligations
- Resolve disputes
- Enforce agreements
- Comply with legal and regulatory requirements
After the retention period, information may be securely deleted or anonymized.
7. Your Rights
Subject to applicable laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of personal information
- Withdraw previously provided consent
- Request restriction of processing
- Obtain information regarding how your data is used
Requests may be submitted through our customer support channels.
8. Cookies and Analytics
Our website or customer portal may use cookies and similar technologies to:
- Improve user experience
- Analyze website performance
- Remember user preferences
- Enhance security
You may disable cookies through your browser settings; however, some features may not function properly.
9. Third-Party Services
DeshiBit may use trusted third-party services, software libraries, analytics tools, payment gateways, communication platforms, or cloud services.
These third parties maintain their own privacy policies and security standards.
10. Children’s Privacy
DeshiBit services are not intended for individuals under the age of 18 without parental or legal guardian consent.
We do not knowingly collect personal information from minors without appropriate authorization.
11. Changes to This Privacy Policy
DeshiBit reserves the right to update or modify this Privacy Policy at any time.
Any updates will be published through our website, customer portal, mobile application, or other official communication channels. Continued use of our services after such updates constitutes acceptance of the revised policy.
12. Contact Information
For questions, concerns, or requests regarding this Privacy Policy, please contact:
DeshiBit
Email: support@deshibit.net
Website: www.deshibit.net
By subscribing to or using DeshiBit services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.